My mobile device got lost/stolen, how can I recover my account? Maxime June 16, 2022 09:30 There is no automated procedure for this yet. Please contact our service desk, they will help you recover your account. Related articles "Your device does not meet our security requirements." What can I do? Why do I need the Banqup One app? I have a new mobile device, how can I transfer my account? How can I delete my account? Can I use the Banqup One app on any mobile device?