My mobile device got lost/stolen, how can I recover my account? Maxime June 16, 2022 09:30 There is no automated procedure for this yet. Please contact our service desk, they will help you recover your account. Related articles How can I delete my account? Can I add a second Banqup One user that can sign payments? Can I use the Banqup One app on any mobile device? Adminbox (support) - contact "Your device does not meet our security requirements." What can I do?