I have a new mobile device, how can I transfer my account? Maxime December 18, 2023 09:59 Updated There is no automated procedure for this yet. Please contact our service desk, they will help you recover your account. Related articles My mobile device got lost/stolen, how can I recover my account? Why do I need the Banqup One app? What's new in Adminbox this month? - November 2022 How to add a new subscription to an existing account? "Your device does not meet our security requirements." What can I do?