How is the language of documents determined?

The priority of the language in Akti is determined as follows:

1. Language of the selected contact (to be set in the CRM at contact level).
2. Language of the selected account (to be set in the CRM at account level).
3. General language for the business communication (to be set in the general settings of your Akti account).
4. Language of the main user of the Akti account (to be set in your profile).

If a previous parameter is not set, the next parameter will determine the language of the document.

Example: Account "The company" is in the CRM with Dutch as language. Contact person "The person" works at company "The Company", but has English as language.

If you now create a document for "The company" while "The person" is selected as contact person, the document will be created in English. If you don't select "The person", the document will be created in Dutch.