A contract can be marked as active or lost. If you want to mark a contract you need to:
- Click on Contract submenu from CRM module.
- Click on a contract.
- Click on Mark as Active or Mark as Lost.
For Mark as Active:
Add the Start date and End date, you can also select Unlimited Duration then click on Save.
For Mark as Lost:
After you clicked on Mark as Lost button you will have to select the reason for losing the contract.